Last Updated: July 25, 2025

In-Network

Luceo Health providers are credentialed through the Emory Healthcare Network. A list of the current insurance plans our providers are in-network with are listed below. Please review the list carefully to ensure your plan is in-network with our practice prior to every visit to help avoid any surprise expenses or bills.

• Aetna HMO/POS
• Aetna PPO
• Aetna Exchange (Qualified Health Plan "QHP") HMO/POS
• First Health Direct PPO (Formerly a Coventry Product)
• First Health Rental Networks PPO
• Aetna Medicare Advantage HMO/PPO
• Aetna High Performance Network
• Ambetter Exchange
• BCBS HMO/POS
• BCBS HPN (Blue Connection)
• BCBS Pathway
• BCBS PPO
• BCBS Medicare Advantage HMO/PPO
• Cigna HMO/POS
• Cigna PPO
• Crescent PPO
• Evernorth (Formerly Cigna Behavioral Health) HMO/PPO
• Galaxy Health Network PPO
• Humana HMO/POS
• Humana PPO
• Humana Gold Plus/Choice Medicare Advantage HMO/PPO
• Kaiser Dual Choice PPO (Georgia Plan)

• Medicare

• Memorial Health Services PPO
• Northeast Georgia Health Partners PPO
• Nova Net PPO
• Oscar Health (GA Plans) HMO
• Private Health Care Systems (PHCS) PPO
• PHCS/Multiplan PPO
• United Healthcare Core/Charter ("Narrow Network") and Nexus ("Tiered Network") HMO/POS
• United Healthcare Core Charter Nexus PPO
• United Healthcare HMO
• United Healthcare PPO
• United Healthcare Medicare Advantage HMO/PPO
• United Behavioral Health
• USA Managed Care PPO

Out-Of-Network

If your insurance is not listed, we would be considered out-of-network. For out-of-network plans, you would be required to pay for services on the day of your appointment using our Self Pay rates which can be found in the FAQ on our For Clients page.

Some plans allow you to submit out-of-network claims and may cover a portion of the cost. We recommend contacting your insurance provider for more information on if that will be an option.

Insurance Policy

• Insurance Cards are required at every visit. We will verify your insurance coverage at the time of your first visit, if possible.
• Depending on your insurance, Luceo Health will be reimbursed based on a percentage of the amount billed. We do not know the exact amount until we receive payment. All co-payments, deductibles, and payments for non-covered services are due at the time of the service or when balances become known. As the recipient of services, you are ultimately responsible for all services provided. Not all services may be covered by insurance, and you will be fully responsible for those uncovered charges. Luceo Health is under no obligation to pursue reimbursement on the patient’s behalf.
• If payment from your Insurance Provider is not received in full within thirty (30) days after submission of the request for payment, it is your responsibility to pay. If payment is not received in full within sixty (60) days, by providing your credit card and receiving provided services, you are authorizing Luceo Health to charge your provided credit card for any unpaid bills or claims. Without a card on file, payment is due in full at the time services are rendered. Any claims paid after your credit card has been billed will be refunded to you.
  
  
  If you are covered by an In-Network plan:
• We will bill at an in-network level for those plans.
• It is your responsibility to contact your insurance carrier to discuss your plan’s mental health benefits, including any deductibles, co-payments, annual and lifetime limits, and if pre-authorization is required. We will bill the carrier for you.
• Your co-pay is due at the time of service. You are responsible for all charges not paid by your insurance, including deductibles, co-payments, any uncovered charges, charges for missed appointments, etc.
• You are responsible for informing the Luceo Health team of any changes to your insurance coverage.
  
  
  If you are covered by an Out of Network Provider Plan:
• The out of pocket payment is due at the time of service.
• After payment has been made and applied towards the billed services, we may provide you with an Insurance Invoice to submit to your insurance plan, per your request.

Contact Us

If you have any questions or concerns about these Practice Policies, please contact us:

Luceo Health LLC

25 Lenox Pointe NE, STE B

Atlanta, Georgia 30324

(404) 919-6409

Email Address:

contactus@luceo-health.com